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May 2021 Power User Webinar - Click it, and Ticket: Using Kenna with Ticketing Systems

May 02, 2023 22:01

Agenda

  • Current Ticketing Integrations
    • SNOW
    • JIRA
    • Cherwell
    • Remedy
  • Ticketing Workflow
  • Automation Examples and Discussion

Resources

  • The presentation slides are attached below!
  • SNOW Ticketing
  • Cherwel Ticketing
  • Jira Ticketing
  • Kenna API

  • Ticketing.pdf
    (5 MB)
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