March 2022 Power User Webinar: Hello from the Support Side

March 25, 2022 19:33

Agenda

Support Packages
Severity Definitions and Response Times
Service Packages and Your Customer Experience Team
Accessing Helpful Customer Resources

Resources

The presentation slides are attached below!
Submit a Sensational Support Ticket
Kenna's Status Page
The Kenna Customer Experience

Power user webinar-support and service levels.pdf
(6 MB)

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